Support
Email support@slipsend.app. Include your device model, OS version, and what you expected to happen. Do not send receipt images unless we ask.
Common questions
Where do I find my expense system's receipt email address?
SAP Concur uses receipts@concur.com for Available Receipts. Some companies also have ExpenseIt at receipts@expenseit.com. Regional addresses exist. Workday addresses are specific to your company, so ask your expense administrator or check Workday help. If your company has not enabled email receipts, choose Other in SlipSend and use the PDF and CSV export.
My receipts were sent but nothing shows up.
Your expense system only accepts mail from addresses it knows. In SAP Concur, verify the email you send from under Profile, Email Addresses. In Workday, make sure it is listed in your Contact Information. Then send again from that account.
Does SlipSend need an internet connection?
Only to send email. Scanning, text recognition, trips, reminders, and exports all work in airplane mode.
How do I back up my data?
In Settings, choose Back up data. SlipSend creates a file you save wherever you choose. To restore, choose Restore from backup on the new device.
I deleted the app. Can you recover my receipts?
No. We never have your data. Back up before deleting the app.